Checkout redesign
eCommerce
Progress72%

Head of Product & Operations at Kovra
Leads product and operations at Kovra. Turns messy data into dashboards the whole team actually opens, and keeps support response times under two hours.
Skills
1,286 tasks in the last 6 months
3 of 24 projects led by Maya
Checkout redesign
eCommerce
Progress72%
Customer portal v2
Support
Progress45%
Q4 data migration
Platform
Progress90%
What Maya has been up to
Published the Q4 revenue reportToday, 09:20
Shared with Finance and 6 others
Approved a refund of $348.00Yesterday, 16:05
Order #KV-20874 · Priya Mehta
Invited Daniel Kim to the Growth teamOct 13, 11:42
Role: Editor
Updated permissions for Support AgentOct 12, 15:10
3 permissions added, 1 removed
Closed 14 support ticketsOct 11, 18:30
Average first reply 1h 12m
48 people · 6 online